The majority of my work is with people in multinational organisations who are grappling with tricky projects and programmes of change. Tricky usually means a combination of:
With this context, people say I bring order and clarity, providing support and tools to cut through the problems and to emerge successful, delivering benefits at the same time as developing the individuals involved.
I am very interested in leadership in tricky change, especially without much line management authority. My facilitation skills are fundamental to my work. I am a director of Making Projects Work Ltd. I am delighted to co-author ‘A Short Guide to Risk Management’ with Ruth Murray-Webster and co-edit ‘Business Analysis and Leadership’ with James Archer.
I’ve worked with programmes as wide ranging as running virtual summits and professional groups, certification of child labour in West African countries, supporting people who make insulin all over the world to work virtually effectively, the global implementation of SAP, introducing project techniques in the not-for-profit sector as well as ‘Project Management Excellence” training
Andrew is a senior business analyst with over 20 years’ experience of working in the financial services sector. Having worked both in Australia and Europe, his clients include Insurance Australia Group, Marsh & McLennan, Lloyds of London, Barclays and Lloyds TSB.
Andrew’s Volere project experience includes producing specifications for a Pan European Client portal and developing concepts used in financial crime and fraud management tools. He has also worked extensively on eBusiness applications within the sector and brings with him a wealth of knowledge ranging from large internet banking and insurance programmes to smaller localised projects.
Andrew holds an MBA from the Graduate School of Business at the University of Technology, Sydney, (UTS) with a major in strategic information technology. He also holds a Diploma in Marketing Management. He is a member of the UTS Alumni and a member of the Australian Institute of Management and the International Institute of Business Analysts.
Kent J. McDonald helps organizations improve the effectiveness of their projects. His more than 15 years of experience include work in business analysis, strategic planning, project management, and product development in a variety of industries including financial services, health insurance, performance marketing, human services, nonprofit, and automotive. He is co-author of Stand Back and Deliver: Accelerating Business Agility, is currently Agile Practice Lead for B2T Training, and shares his thoughts on project effectiveness at BeyondRequirements.com.