• We worry about your data
    So you don’t have too
Your data, security and privacy are important
That’s why we have taken serious steps to protect it
It’s your data, but we will protect it like our own
You retain all ownership, title to and all intellectual property rights to your data
We will not give, sell, rent, or loan any data to any third party
We undertake daily backups to multiple secure locations
We encrypted your data during transmissions to and from us to your web browser
Access to your data by Yonix is strictly restricted
You can sleep well at night, knowing we use the industry's best technologies to keep your data secure and available
  • Keycard protocols, biometric scanning protocols and round-the-clock interior and exterior surveillance monitor access
  • Only authorised personnel are granted access credentials to our data centres. No one else can enter the production area of the data centre without prior clearance and an appropriate escort.
  • Every data centre employee undergoes multiple and thorough background security checks before they're hired.
  • For more information on our security controls see below.
  • Should a total utility power outage ever occur, all of our data centres’ power systems are designed to run uninterrupted, with every server receiving conditioned UPS (Uninterruptible Power Supply) power.
  • Our UPS power subsystem is N+1 redundant, with instantaneous failover if the primary UPS fails.
  • If an extended utility power outage occurs, our routinely tested, on-site diesel generators can run indefinitely.
  • High-performance bandwidth over nine network providers, for multiple redundancies
  • Fibre carriers enter at disparate points to guard against failure
  • Network topology and configuration automatically improves in real time
  • Configuration, co-developed with Cisco, guards against single points of failure at the shared network level (extendable to your VLAN environment)
  • Cisco and Arbor Networks work with us to continually improve monitoring and security
  • Every data centre's HVAC (Heating Ventilation Air Conditioning) system is N+1 redundant. This ensures that a duplicate system immediately comes online should there be a HVAC system failure.
  • Every 90 seconds, all the air in our data centres is circulated and filtered to remove dust and contaminants.
  • Our advanced fire suppression systems are designed to stop fires from spreading in the unlikely event one should occur.
  • Only fully redundant, enterprise-class routing equipment is used.
  • Fibre carriers enter our data centres at disparate points to guard against service failure.
  • All networking and security teams working in our data centres are certified and thoroughly experienced in managing and monitoring enterprise-level networks.
  • Certified Network Technicians are trained to the highest industry standards.
Our data centres adhere to the industry’s best security practices including PCI-DSS service provider requirements, SSAE16 and ISO27001
  • Data centre access is limited to only authorised personnel
  • Badges and biometric scanning for controlled data centre access
  • Security camera monitoring at all data centre locations
  • Access and video surveillance log retention
  • 24x7 onsite staff provides additional protection against unauthorised entry
  • Unmarked facilities to help maintain low profile
  • Physical security audited by independent firms annually
  • Our data centre uses ISO 27001/2 based policies, reviewed at least annually
  • Limit access to confidential information Documented infrastructure and application change management procedures
  • Secure document and media destruction
  • Incident management function
  • Business continuity plan focused on availability of infrastructure
  • Independent reviews performed by third parties
  • Continuous monitoring and improvement of security program
  • High-performance bandwidth provided by multiple network providers
  • Elimination of single points of failure throughout shared network infrastructure
  • Cables properly trunked and secured
  • Proactive network management methodology monitors network route efficiency
  • Real-time topology and configuration improvements to adjust for anomalies
  • Network uptime backed by Service Level Agreements
  • Network management performed by only authorised personnel

Environmental Controls implemented to help mitigate against the risk of service interruption caused by fires, floods and other forms of natural disasters.

  • Dual power paths into facilities
  • Uninterruptable power supplies (minimum N+1)
  • Diesel generators (minimum N+1)
  • ervice agreements with fuel suppliers in place
  • HVAC (minimum N+1)
  • Smoke detectors
  • Flood detection
  • Continuous facility monitoring
  • Reference checks taken for employees with access to customer accounts
  • Employees are required to sign non-disclosure and confidentiality agreements
  • Data centre employees undergo mandatory security awareness training upon employment and annually thereafter
You can rest easy in the knowledge that you're data is
hosted with some of the industry's brightest and best minds and the recognised leader in Gartners Magic Quadrant for Managed Hosting
Every year, Gartner evaluates hosting providers according to a variety of parameters, including a vendor's ability to execute and the completeness of their vision. For the past two years, our hosting partner has been positioned as a leader in their Magic Quadrant for Managed Hosting, North America and Europe. In 2014, Gartner recognised them as a leader in their Magic Quadrants for Cloud-Enabled Managed Hosting, North America and Europe.